Professor Haiyan Song

Associate Dean and Chair Professor, The Hong Kong Polytechnic University

Professor Haiyan Song has a strong background in Economics. His research focuses on tourism and hotel demand analysis, service recovery, tourist satisfaction, and wine economics. Over the years, Professor Song has played significant roles in a number of international consultancy and collaborative projects, covering tourist satisfaction and service quality indices, Asia Pacific visitor forecasts, web-based tourism demand forecasting system, and development of the Guangdong tourist satellite account, which have considerable impact on tourist destination management. Professor Song has written extensively on tourism forecasting methodologies and many of his work has appeared in such academic journals as Journal of Development Economics, Annals of Tourism Research, Tourism Management, Journal of Travel Research, and International Journal of Hospitality Management.